Privacy Policy
Last Updated: [19/11/2023]
Thank you for choosing Fancy Glows. We are committed to protecting your privacy and providing a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
1. Information We Collect
We may collect personal information, including but not limited to:
- Contact information (e.g., name, email address, phone number)
- Billing and shipping details
- Order history
- IP address
- Device information
2. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill orders
- Provide customer support
- Personalize and improve our products and services
- Send promotional communications
3. Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
4. Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
5. Third-Party Services
We may use third-party services such as Google Analytics to help us understand how our customers use our site. These third-party service providers have their own privacy policies, and we recommend that you read their policies to understand how your personal information will be handled.
6. Security Measures
We implement a variety of security measures to maintain the safety of your personal information. However, we cannot guarantee the security of information transmitted online.
7. Your Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Disable cookies in your browser
8. Changes to This Privacy Policy
We reserve the right to update our Privacy Policy. Any changes will be posted on this page.
9. Contact Information
If you have any questions or concerns regarding our Privacy Policy, please contact us at info.fancyglows@gmail.com
Note: This privacy policy is subject to change without notice. Please review this policy periodically for any updates.